Doubletree Grand Hotel Biscayne Bay - Miami

They clean my room to my needs,everything was well taken care of. The hotel has improve its service to guests making you feel comfortable and welcome.

Business center needs more computers and uptodate. It needs to be more clean as well.

I like that this is a link of Hiltons hotels and I can imagine how it would be. Security, beds, hotel staff.

1.They can not provide me laundry service, because that day laundry lady can not come to work (!!) and they do not have self laundry, I have been advised to go to street vendors.(but this is a business district it is not easy to find any of them). 2.Free internet connections is weak and only available at the front desk.3. Ventilation panel in the bathroom was full of dust, window glass was dirty, but the whole room was very clean- bed, bathroom.

Overall a great hotel that provides you with value for the money. However, parking is expensive but necessary and it will cost you about $29 per day plus tips. That is, however, customary in every centrally located hotel in Miami and it is worth it because you are just a short walk away from Bayside marketplace and once there you are happy you did not bring your car, you really want to enjoy a margarita while listening to the live music and soaking up the great view of Miami harbor. The staff of the hotel was ok, would appreciate some more professionalism regarding check-in. We were not given an exit card to the pool area and noone told us you would need one. So after swimming we had to wait for some other person coming to the pool and it was not many 6:30 in the morning... Well anyway, the staff provided us with a card after that, but they could spare us the inconvenience. In summary good value for you money, and a place that is worth staying at if you want to be close to everything in Miami and its surroundings.

We were given a fantastic harbour / bayside view room with balcony. The room was massive and after a long flight, the incredibly comfy beds were to die for. The hotel was excellent value for money and in a great location for what we wanted to do in downtown Miami. Thank you Doubletree for looking after us and making the start of our Florida touring holiday so enjoyable.

A great one night stay. The bay view was great from the junior suite.

Room service is a bit expensive ($45 for breakfast for 2). And $29 parking per day is a bit annoying. But otherwise a good value.

It was close to the port as we were joining a cruise.

Staff was really kind, our view was amazing

very clean and nice location, walkin distance (about 7min) to american arena and bay location were u find all varaities of restaurants and pubs, hotel staff and conciage were very helpful.

no need to eat at hotel , tooo expensive

The pool was great. and the yammi chocolate chip cookie you get when you check in.

I made a reservation through Booked.net but my credit card was misused by the hotel charging me several non appropriate things. This really pissed me off.

the cookies :) the location, the bed

no microwave in the room. Sometimes you just need to warm up leftovers or a bottle if you have little ones--very inconvenient.

The hotel is within walking distance to the Omni - free rides on the skyrail train.Our room had a great bay view and a small balcony one can sit outside to relax.

Breakfast Lage checkout

Clean room, Junior Suite is spacious with a nice area for watching TV or dining and a separated area for sleeping. And it has a bidet!

"City View" means you are facing tall buildings, easy to hear cars driving by, sheer curtains allow city lights to fill the room and there is no curtain to block the light. But the bed was super comfortable, so we slept through it anyways.

Good value;service;location;convenience to cruise ships